Interactions
Create a new Interaction
Interactions are easily created by entering a name and click on Create
Edit a Interaction
All customer fields are possible to move to the selected side. This list defines which fields will be updated when a interaction applied to a customer.
Versioning
Interactions are versioned. Each version can be approved, locked, unlocked or unapproved.
When its locked, the user will be shown who locked this version. Only the user who locked the form can unlock, approve and make changes on this version.
Usage in forms
Interactions can be applied to submit actions too. Important is the matching field on the customer fields. This will be used to find the correct customer.
For mapping the interaction fields to the form fields, its neccessary to set the customer field in the fields settings.
Embed
To run a interaction on your website, you need to implement this snippet. Following changes must be made:
- Set fields value in snippet. This must be a string/text.
- The page url needs an attribute "customerId" with the customer Id. This id is used to identify the customer and store new values.
The customer Id could be set automatically in snippet settings with "customerId": "GUID"
Remove a Interaction
Designs can be deleted by clicking on the three dots to open the context menu.